Privacy Policy

Last updated: July 14, 2026

Leadvyne ("Leadvyne", "we", "us") is an AI-powered lead conversion platform operated by Aiingo. This policy explains what data we collect when you or your customers use Leadvyne, how we use it, and the choices you have.

1. Information We Collect

• Account data — name, email, phone number, business details, and login credentials when you sign up.
• Conversation data — messages, attachments, and metadata sent through connected channels (WhatsApp, website chat, email, SMS, Telegram, LINE) so your leads can be qualified, quoted, and followed up on.
• Usage data — how you use the dashboard, features accessed, and performance metrics, used to improve the product and show you your own ROI.
• Billing data — processed by our payment providers; we do not store full card numbers.

2. How We Use Information

We use collected data to operate and improve Leadvyne, including: routing and qualifying leads with AI, generating quotations, sending follow-ups and reminders, providing team performance reports, and securing your account. We do not sell your data or your customers' data to third parties.

3. Third-Party Services

Leadvyne integrates with third-party providers to deliver its features, including Meta (WhatsApp Business Platform), Chatwoot, Authentik (authentication), and payment processors. These providers process data on our behalf under their own security and privacy terms.

4. Data Retention

We retain account and conversation data for as long as your account is active, or as needed to comply with legal obligations. You may request deletion of your account and associated data at any time.

5. Your Rights

You may access, correct, export, or delete your data by contacting us. If you are a lead or customer contacting a business through Leadvyne, please reach out to that business directly, as they control their own customer data.

6. Security

We use industry-standard safeguards — encryption in transit, access controls, and isolated per-tenant accounts — to protect your data.

7. Contact

Questions about this policy can be sent to aiingo.com.